Terms of service
KEBO Internet General terms and conditions of delivery
Article 1 - Definitions
The following terms used in these terms and conditions of delivery are understood to mean:
1. Distance selling: a system organised by the seller of a service provider for distance selling or provision of services at a distance, which exclusively involves the use of one or more techniques for long-distance communication up to and including the moment at which the agreement is entered into.
2. Agreement: any agreement relating to distance selling.
3. Long distance communication technique: a tool that, without the simultaneous personal presence of the parties, can be used for the conclusion of agreements at a distance.
4. Professional: the buyer of goods or the user of services, being a natural person, representative of KEBO and/or a professional.
5. Consumer: the buyer of goods or the user of services, being a natural person not acting in the exercise of a profession or on behalf of KEBO.
6. Client: the buyer of goods, consumer and professional.
7. Offer: any offer of goods and/or services, including the applicable conditions, as offered by KEBO to consumers in its catalogue, leaflets or otherwise.
8. Price: the price of the offered good or service, without additional costs, as stated and agreed separately.
9. Withdrawal period: the period in which the consumer can make use of his right of withdrawal.
Article 2 - Identity KEBO Registered office
head office: Oranjekanaal zuidzijde 5 at Chamber of Commerce Zwiggelte Meppel: 04042353; VAT number: NL8082.144B01
Article 3 - General terms and conditions of delivery internet
1. Reference is made to the online text of the general terms and conditions of delivery of KEBO Internet in good time and prior to the conclusion of the agreement.
2. The General Delivery Terms and Conditions Internet apply to every agreement between KEBO and its client, regardless of the means of communication used.
3. Any deviations from these Internet General Delivery Terms and Conditions must be recorded in writing. In the absence of written documentation, deviations can be proven by the parties in all lawful ways.
Article 4 - The offer
1. The offered goods and / or services are clearly and honestly depicted and / or described and as complete as reasonably necessary, in order to clarify the commercial purpose. If the offer has a limited period of validity, this will be clearly stated.
2. Each offer must contain information that makes it clear to the client what his rights and obligations are, linked to the acceptance of the offer. This expressly applies to the price, the right of withdrawal, the method of payment, the minimum duration of the distance contract, shipping costs and other conditions.
3. If KEBO offers customers the possibility to pay in instalments, the conditions for payment in instalments will be mentioned in the offer.
4. If KEBO offers consumers the possibility of contacting them via a long-distance communication technique other than at the basic rate, the costs will be included in the offer at the latest.
5. Offers in advertisements and on the internet are free of obligation and valid as long as the relevant
product is in stock at KEBO.
Article - Reflection period - "Cooling-off period"
1. The offer implies a reflection period of seven working days, commencing on the day after receipt by or on behalf of the consumer.
2. During the cooling-off period, the consumer has the right of withdrawal, which means that he has the possibility to return the goods without obligation, subject to payment of the direct return costs.
3. Restrictions or exclusions on the cooling-off period - based on the specific nature of the goods sold by us are:
a. goods or services whose price is linked to fluctuations on the financial market over which the seller has no influence.
b. goods or services delivered in accordance with the buyer's specifications; which are clearly personal in nature; which cannot be returned due to this nature; which may perish or become obsolete.
c. goods that are damaged, destroyed or otherwise made unsaleable cannot be returned.
4. Consumers can only actually invoke the cooling-off period in the manner indicated by KEBO in the offer and/or at the time of delivery.
5. When returning items purchased via the website, the purchase amount will be returned, but not the packaging and shipping costs.
Article 6 - Realization of the agreement
1. Contrary to the stipulations in the third paragraph, the purchase agreement is concluded at the moment of acceptance of the offer and compliance with the conditions set.
2. If a cooling-off period applies, invoking the cooling-off period is regarded as dissolving by the consumer.
3. KEBO is free to stipulate the purchase for approval, in accordance with the statutory provisions, and to grant the cooling-off period a suspensive effect.
4. If the consumer has made an advance payment and if the contract to which the advance payment relates has not been concluded or is terminated in accordance with paragraph 2, reimbursement will take place as soon as possible, but within 30 days.
5. KEBO takes appropriate technical and organizational measures to protect the electronic transfer of personal data and in particular payments.
6. KEBO is permitted to inform whether the person placing or requesting an order can fulfil his payment obligations within the legal limits, as well as all other facts and factors that are important for a responsible distance contract. KEBO is entitled to refuse an order or request or to attach special conditions to the delivery.
7. KEBO will make the information, referred to in article 2, second, third and fourth paragraph, available to the consumer prior to the execution of the agreement.
8. KEBO will also - at the latest during the execution of the agreement - make the following information available to the consumer:
a) in writing, the conditions under which and the way in which the consumer can make use of the right of withdrawal. or where such information can be found on the website of KEBO. b) the geographical address of the KEBO office, where the consumer can go with complaints.
c) the information on existing after-sales services and commercial guarantees.
Article 7 - The price
1. During the mentioned period the prices of the offered goods and/or services are not increased, except for price changes as a result of changes in VAT rates, currency fluctuations and purchase prices. In deviation from the provision in the previous sentence it is possible that variable prices are applicable if the nature of the offered good or service requires this. This, and the fact that prices quoted are only target prices, will be stated.
2. Price increases after the conclusion of the contract are not permitted, unless the price increase is the result of statutory regulations or stipulations.
Article 8 - Conformity
KEBO guarantees that the goods and / or services meet the specifications stated in the offer, meet the reasonable requirements of reliability and / or usability and do not conflict with the applicable legal provisions and / or government regulations on the date of conclusion of the agreement.
Article 9 - Guarantee
1. Each by KEBO as guarantee offered regulation does not affect the rights that the consumer can exercise towards KEBO on the basis of the law and the distance contract.
2. Any guarantee offered by the manufacturer or importer does not affect the rights that the consumer can exercise towards KEBO on the basis of the law, the distance contract and the guarantee offered by KEBO.
Article 10 - The order
Delivery of goods and / or services only takes place after explicit order, unless otherwise agreed between KEBO and the consumer.
Article 11 - Execution of the order
1. KEBO will take the utmost care in receiving and executing orders of goods and in assessing requests for services.
2. The place of delivery is the last residential address of the consumer communicated to KEBO, unless agreed otherwise.
3. KEBO will execute accepted orders expeditiously but at the latest within 30 days after ordering, taking into account the stipulations in article 4 of these internet general delivery conditions, unless agreed otherwise. If the delivery is delayed because it is (temporarily) out of stock or otherwise, or if an order cannot be carried out or can only be carried out in part, the consumer will receive notification of this no later than one month after placing the order. In that case, the consumer has the right to cancel the order free of charge. For goods purchased via the website, the purchase amount will be credited.
4. If delivery of an ordered good is impossible, KEBO will, within the limits of reasonableness and fairness, do its best to make an alternative good available. At the latest upon delivery of the good, it is stated in a clear and comprehensible manner that a replacement good has been delivered. In the case of alternative goods, the cooling-off period cannot be excluded. The costs for return shipment are at the expense of KEBO.
Article 12 - Payment
1. Payment takes place at the discretion of KEBO.
a. net cash payment upon delivery.
b. prepayment via deposit or transfer to a bank account to be designated by KEBO.
c. prepayment via internet payment systems.
2. Internet General Terms and Conditions of Delivery state that prepayment of more than 50% of the purchase amount is not permitted when selling goods to consumers. If prepayment has been stipulated, the consumer cannot assert any rights regarding the execution of the order in question, or regarding the request for services before the stipulated prepayment has been paid.
3. The consumer is obliged to inform KEBO of inaccuracies in the information provided or mentioned. 4. If the consumer does not pay, KEBO has the right to charge the consumer the reasonable costs, which have been notified to him in advance, except in case of legal restrictions.
5. As compensation, the client may not deduct any amount from the amount to be paid to KEBO, nor is he entitled to suspend payment on the basis of a complaint about the delivered goods.
6. Prices are stated in euros.
Article 13 - Disputes
Agreements between KEBO and the consumer are governed by Dutch law, to which these internet conditions apply.
Article 14 - Liability
1. KEBO can never be held liable by the consumer for damage, unless this is the result of intent, gross negligence or gross negligence of KEBO.
2. Liability with regard to loss of profit and/or business damage is explicitly excluded. Article 15 - Final provision
1. Dutch law is applicable to the cases in which these General Internet Delivery Terms and Conditions do not provide.
2. If and in so far as any part or provision of these KEBO Internet General Terms and Conditions of Delivery is in conflict with mandatory provisions of national or international law, it will be deemed not to have been agreed; and these General Terms and Conditions of Delivery of KEBO Internet will remain binding for all parties. September 2011
Disclaimer & Website conditions
1. You accept our conditions when using this website!
2. KEBO strives for the most accurate and complete information possible, both on this website and in its digital newsletters, with the exception of (price) changes, typing errors and deviating images.
3. © KEBO All rights reserved.
4. The use of tools, such as unauthorised spiders, for the purpose of collecting information other than that necessary to make a purchase via this site is not permitted and is considered as computer break-in, which is reported to the police.
5. Copying information and/or images from this site for your own commercial purposes is not permitted.
Computer intrusion:
1. Anyone who intentionally and unlawfully enters a computer system for the purpose of storing and processing data, or part of the system, shall be liable to a term of imprisonment not exceeding six months or a category 3 fine if he:
a. intrudes into the security of the system, or b. gains access by technical intervention, using false signals or a false key, or by assuming a false identity.
2. Anyone who consequently copies data, for himself or for someone else, stored in a computer system in which he infringes, will be punished with a term of imprisonment not exceeding four years or a category 4 fine.
3. computer peace breaches committed with the intervention of a public telecommunications network, will be punished with a term of imprisonment not exceeding four years or category 4 fine, if the offender:
a. uses the processing capacity of a computer system with the intention of profiting unlawfully from it
.
b. acquires access to a third party's computer system through the computer system he has entered.